How to Shop at SendArmenia.com

How to Shop at SendArmenia.com?

<b>Shopping online with us is a lot like shopping at a retail store you browse our catalogue of products for the items you'd like, put them in a shopping basket, and complete your purchase at the check-out area. The only difference is, we're open 24 hours a day - seven days a week, ...and you don't have to put on shoes and leave the comfort of your home to shop!<b>

Make Your Product Selections

The first thing to do is browse our shop for the items you'd like to be delivered to Armenia. As you browse you'll see 'Add To Cart' link. Once you've found the first product you'd like, simply add it to your online shopping basket by clicking on the 'Add To Cart' link.

Just like in a retail store, the shopping basket is a holding place for your items until you are ready to purchase them. You can view the contents of your basket at any time by clicking on the 'View Cart' link on your shopping page. And, just like a retail store, you can always remove items from your basket and put them back on the shelves

Using Cupons or Gift Voucher

If You have Cupons or Gift Vouchers and You'd like to use it,befor Check Out You have to enter Your Shopping Cart ( BasKet ) by pressing 'View Cart' or 'Your Basket' and in space of 'Cupon' enter cupon code and press 'Apply'.

Proceed to the Check Out

Once you've decided upon your selection and checked your basket, you proceed to the Ordering Stage by clicking "Check Out".At this point you must decide whether you want to register with us or just place your order without registration. Registration means that you don't need to complete your details again if you order from us in the future. This action takes you to page where we need some extra details to complete the order. You enter your personal information, your name and address so we know where to send the goods.

Submit your Order

At this point you must decide upon the payment method.You can pay online by credit card or by PayPal and You can submit the form without credit card details and call us later with this information.At this point We can't guaranty that your order will be processed in 24 hours.

We appreciate that ordering online the first time can be a little confusing so if you have any problems or are unsure of any aspects of the ordering process please contact us and we'll try to help you out.

I've received an error message stating that my credit card is invalid. What should I do?

If you see an error message stating that your credit card is invalid, this has most likely happened for one of the following reasons:

1. You have incorrectly entered your credit card number.
2. You have incorrectly entered your CVV code.
3. You have incorrectly entered your expiration date.
4. You have used a cancelled credit card to place your order.
5. Your card is restricted to point-of-sale transactions only (sales where your card is physically scanned).

Please double-check your credit card and/or with your bank to ensure that none of these problems have occurred. If you realize that you've made a mistake, simply return to the payment option page and enter in the correct information. Continue checking out as normal.

If you're still encountering problems, please contact us. However, at NO point should you ever e-mail us your full credit card number. Your e-mail does not have the same security features in place as the website. If you wish to reference a specific credit card that you already have on file with us, please reference by the order number.

If you believe that you have provided us with an incorrect CVV code or expiration date you may send us that corrected information via e-mail referencing by the order number.

If you believe that your card was declined due to insufficient funds, but now have those funds available, you may ask that we attempt to charge your credit card again.

If you believe that your card is restricted to point-of-sale transactions, you must either contact your bank about removing such restrictions, provide us with a different credit card, or choose a new payment method.

Why is my online confirmation number different from my order number?

This is due to the internal process we must maintain to properly track your order through the system. Once an order number is assigned you may use it for all future references to that purchase.

Where is the CVV2 code on my credit card?

When ordering online, include the CVV2 number from your credit card in the comments field of your order. This will enable us to verify your card and process your order as quickly as possible. Please see below for information on where to find this number on your card.